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Speeding up the Learning Curve! An Approach to Foster Interpersonal and Intraorganisational Knowledge Sharing in Logistics Competence Development

Title:
Speeding up the Learning Curve! An Approach to Foster Interpersonal and Intraorganisational Knowledge Sharing in Logistics Competence Development
Authors:
Abstract:
Recent and future demographic development causes problems in recruiting employees with sufficient expertise in project-based professions who are able to take responsibility in complex engineering, design and planning projects. Those projects require wide-range experience which can only be gained over time – more time than nowadays companies are able or willing to invest. At the same time, there are more well-experienced experts facing their retirement than young well-trained professionals entering the business today. Because of this the process of developing experience-based professional competence needs to be accelerated by direct and indirect transfer of knowledge and experience. A promising approach could be to implement a hybrid mentoring system. Here, the human expert collaborates with and coaches the novice colleague as usual, but in addition there is a virtual mentor assisting the novice on demand in coping with professional challenges. The paper goes into detail in identifying challenges in experience-based competence development in logistics and barriers in logistics knowledge sharing and presents concepts and approaches for overcoming them. Based upon this needs for and requirements of a virtual mentor fostering individual competence development in logistics are discussed. Although being focussed on knowledge-intensive and experience-driven professional activities like logistics or factory planning, in this way the paper addresses very practical challenges that are common to many technology-driven fields of business.
Year:
2016
Publication type:
Conference contribution
Conference:
TAKE 2016
Book title:
Theory and Applications in the Knowledge Economy 2016
Publisher:
Lisbon: E4 Conferences
ISBN:
978-989-20-6806-0
Pages:
786-802
Language:
English
Document status:
Published
PubListerURL:
https://publister.bib.th-wildau.de/publister/public/publication/2083
Keywords:
mentoring, knowledge transfer, competence development, individual knowledge management, experience management
Neumann, G., & Masurat, T. (2016). Speeding up the Learning Curve! An Approach to Foster Interpersonal and Intraorganisational Knowledge Sharing in Logistics Competence Development In E. Tomé, Theory and Applications in the Knowledge Economy 2016 (pp. 786-802). Lisbon: E4 Conferences.
@inproceedings{2083,
    author           = {Neumann, Gaby and Masurat, Thomas},
    title            = {Speeding up the Learning Curve! An Approach to Foster Interpersonal and Intraorganisational Knowledge Sharing in Logistics Competence Development},
    editor           = {E. Tomé},
    year             = {2016},
    month            = {July},
    pages            = {786-802},
    publisher        = {E4 Conferences},
    address          = {Lisbon},
    isbn             = {978-989-20-6806-0},
    booktitle        = {Theory and Applications in the Knowledge Economy 2016},
    url              = {http://www.take-conference.com},
}


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