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Social Media and Government Citizen Participation, Value Co-Creation and Service Delivery

Title:
Social Media and Government Citizen Participation, Value Co-Creation and Service Delivery
Abstract:
The use of social media by government agencies and citizens has now become mainstream. Platforms such as Facebook, Twitter, and WeChat represent global tools that bring in the potential to transform the interaction between government agencies, businesses, and citizens. Social media is, in fact, potentially not only just another channel for the provision of information by government agencies to the citizens, but also a powerful tool for citizen participation, as well as for collaboration with citizens for social value co-creation and for service delivery. This minitrack, celebrating its sixth year, aimed at attracting high-quality research papers investigating various aspects of social media use by government agencies (e.g., for information dissemination, transparency improvement, collection of feedback, knowledge, experience and creative ideas, promotion of citizen participation, value and service cocreation), as well as by citizens (e.g., for policyrelated information, opinions and ideas exchange, political action and mobilization). We received eight submissions, but we have been quite rigorous and selective in the review process, not accepting papers which are descriptive or lacking sound theoretical foundations and contribution. We thus finally accepted two papers for presentation in this minitrack.
Year:
2018
Publication type:
Conference contribution
Conference:
Hawaii International Conference on System Sciences (HICSS 51)
Book title:
Hawaii International Conference on System Sciences 2018 (HICSS-51)
ISBN:
978-0-9981331-1-9
Pages:
2524
Language:
English
Document status:
Open access
PubListerURL:
https://publister.bib.th-wildau.de/publister/public/publication/2403
Keywords:
Minitrack Social Media in E-Government, Meeting Abstract
Medaglia, R., Scholl, M., & Loukis, E. (2018). Social Media and Government Citizen Participation, Value Co-Creation and Service Delivery Hawaii International Conference on System Sciences 2018 (HICSS-51) (pp. 2524). .
@inproceedings{2403,
    author           = {Medaglia, Rony and Scholl, Margit and Loukis, Euripidis N.},
    title            = {Social Media and Government Citizen Participation, Value Co-Creation and Service Delivery : Minitrack Introduction},
    year             = {2018},
    month            = {January},
    pages            = {2524},
    isbn             = {978-0-9981331-1-9},
    booktitle        = {Hawaii International Conference on System Sciences 2018 (HICSS-51)},
    url              = {http://hdl.handle.net/10125/50206},
}


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