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How usable and clear are the websites of European capitals from the point of view of German students adopting an E-Government perspective?

Title:
How usable and clear are the websites of European capitals from the point of view of German students adopting an E-Government perspective?
Authors:
Abstract:
With the help of our sophisticated evaluation tool for information artifacts (IA), the websites of 17 European capitals were assessed by four groups of evaluators from a degree program in Administration working independently of each other and applying an E-Government perspective. The results of this concrete user experience (UX) substantiate current best practice models, and provide very definite suggestions for improvement. As a general finding for all websites, it appears that the main evaluation categories Ease of Use, Noise Reduction, and Quality are, as a rule, better satisfied than Adjustment, Further Performance Features, and Affection.
Year:
2016
Publication type:
Conference contribution
Conference:
2016 49th Hawaii International Conference on System Sciences (HICSS)
Book title:
Proceedings of the 49th Annual Hawaii International Conference on System Sciences
Pages:
2893-2902
Language:
English
Document status:
Published
PubListerURL:
https://publister.bib.th-wildau.de/publister/public/publication/992
Keywords:
Website evaluation, TEDS framework, E-Government services
Scholl, M. (2016). How usable and clear are the websites of European capitals from the point of view of German students adopting an E-Government perspective? Proceedings of the 49th Annual Hawaii International Conference on System Sciences (pp. 2893-2902). : IEEE.
@inproceedings{992,
    author           = {Scholl, Margit},
    title            = {How usable and clear are the websites of European capitals from the point of view of German students adopting an E-Government perspective?},
    year             = {2016},
    pages            = {2893-2902},
    publisher        = {IEEE},
    booktitle        = {Proceedings of the 49th Annual Hawaii International Conference on System Sciences},
    doi              = {10.1109/HICSS.2016.363},
}


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